Matthew Bentley

Matthew Bentley has a diverse work history spanning multiple industries. Matthew has recently worked at Instawork as a Team Lead for Live Operations, where they oversee the team and ensures smooth operations. Prior to that, they were a SME Community Operations at Instawork, where they monitored support channels and performed QA audits. Before joining Instawork, Matthew worked at Anthem, Inc. as a Customer Service Representative, handling incoming calls and verifying member eligibility. Matthew also has experience in the hospitality industry, having worked at Hotel Indigo Savannah Historic District as a Front Desk Agent, where they provided excellent customer service and assisted with check-ins. Matthew has also been part of the team at Grubhub, where they worked as a Restaurant Care Lead, supervising specialists and ensuring service level goals were met. Matthew has also held roles as a Restaurant Care Specialist and Customer Care Specialist at Grubhub, handling case resolution and providing administrative support. Additionally, Matthew has previous experience at Ritz Carlton as a Reservations Agent, where they made and modified reservations. Matthew also worked at Comcast Cable as a Collections Specialist, negotiating outstanding balances with clients, and at IHG as a MACRO Reservation Agent. Overall, Matthew Bentley has a strong background in customer service, operations management, and hospitality.

In 2009, Matthew Bentley attended Utah College of Massage Therapy for Professional Massage Therapy. Matthew completed a program in Massage Therapy at this institution.