Institute of Customer Service
Shikira Beckford Assoc CIPD is a Customer Service Executive at the Institute of Customer Service since October 2022. Prior work experience includes serving as Client Success Supervisor at Fresh Fitness Food from October 2021 to April 2022, and as Patient Advisor at Lloyds Online Doctor from January 2021 to October 2021. Shikira also worked as a Client Services Consultant at Gett from October 2017 to October 2020, and in various customer service roles at A2Dominion Housing Options Limited and uSwitch.com. Shikira holds a Bachelor's degree in English Literature from Birkbeck, University of London.
Institute of Customer Service
We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence. We exist to improve your business performance by improving your customer experience. By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.