Institute of Customer Service
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We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence. We exist to improve your business performance by improving your customer experience. By working with business, the public sector and the Go... Read more
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Jo Causon
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Rachel McFaul
Head Of Communications And Corporate Affairs
David Dagger
Director Of Communications & Corporate Affairs
Jackie-Ann McLellan
National Director Of Business Development
Anthony Ryder
Chief Information Officer
Shirley McNabney
Head Of Standards & Quaility
Richard Pash
Vice President Customer Service
Stefan Parker
Director Of Marketing And Customer Experience
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