Mark Brosnan

Mark Brosnan is a highly experienced professional with a background in technology and operations. Mark is currently serving as the Vice President of Operations at InsureMyTrip, where they lead customer care, technology, and data teams, prioritizing the delivery of excellent experiences to customers, partners, and employees. With a focus on servant leadership, Mark ensures that their teams have a fun and engaging work environment.

Prior to this role, Mark held the position of Vice President of Technology at InsureMyTrip, where they led various technology projects and oversaw the creation and maintenance of technical solutions. Mark fostered an agile work culture and emphasized delivering value while ensuring a positive and enjoyable work atmosphere.

Before joining InsureMyTrip, Mark worked as the Director of Technology at the same company, where they led a team responsible for the support, maintenance, and development of software, DevSecOps, and IT infrastructure. Mark prioritized customer satisfaction and placed a strong emphasis on delivering value.

Earlier in their career, Mark held managerial and technical roles at General Dynamics Information Technology, where they managed software development and worked as a software engineer.

Mark's career also includes experiences as a Web Development Manager at InsureMyTrip, where they led a team of web application developers and contributed to the enhancement and expansion of their suite of websites. Mark also worked at MarBecca Communications as a Founder, Engineer, Software, and Audio, where they developed software solutions and managed concert audio engineering, showcasing their ability to handle diverse challenges.

Mark's career began as a Project Manager and Sound Engineer at Klondike Sound Company, where they worked closely with clients to deliver exceptional sound quality and managed personnel to exceed customer expectations.

Throughout their career, Mark has demonstrated strong leadership, technical expertise, and a commitment to delivering value and ensuring customer satisfaction.

Mark Brosnan has a Bachelor of Science degree in Computer Science and Psychology from the University of Rhode Island, which they obtained from 1992 to 2003. Mark also holds a Program Management Certificate from Bryant University, earned in 2011. Prior to that, they completed a Bachelor of Science degree in Chemical Oceanography from Long Island University between 1987 and 1989. Additionally, they have obtained several certifications, including Certified Scrum Product Owner, Certified ScrumMaster, Cloudera Certified Developer for Apache Hadoop CCDH, Certified SOA Professional, and PMP (Project Management Professional). The years and institutions for these certifications are not specified.