Kassem Sobh is an accomplished professional in the field of Customer Success, currently serving as AVP at Insurity since May 2015. With a strong focus on managing and leading customer success teams, Kassem has overseen support for over 200 customers, standardized processes, and implemented customer health tracking initiatives. Prior roles include Director of Customer Success and Client Relationship Executive, where significant improvements in client onboarding and issue resolution were achieved. Kassem's earlier experience encompasses IT management and programming, along with a brief tenure as an equity trader. Educational credentials include a Bachelor’s degree in Computer Science from Concordia University and a Bachelor’s degree in Biochemistry from McGill University.
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