Tom specializes in information technology, including systems integration, system requirements definition, vendor selection and implementation. He has led multi-million dollar, organization-wide technology and systems based projects for over 20 years. Tom is also an experienced practitioner of process improvement and organizational change management. Before Insyte, Tom managed a team of project managers at M&T Bank responsible for delivering client focused solutions in office environments throughout the bank. He also worked as the technical operations manager for Integron Inc. Tom holds an MBA and BS in Electrical Engineering from the University at Buffalo. Tom is a certified ISO provisional auditor and possesses numerous lean instructor certifications.