Marie Puckett

Marie Puckett is an experienced IT Service Management Manager at IBM since March 2021, with a solid background in consulting and IT management. From June 2012, Marie has held various roles, including Principal Consultant and Managing Consultant at Intact Technology. Previously, Marie served as IT Manager at Paychex from October 1991 to June 2012. Key responsibilities include managing the Service Manager Tool Administration and uCMDB, encompassing modules such as Service Desk, Incident, Change, Request, Inventory, Service Catalog, Contract and Vendor Management, and uCMDB. Marie holds an Associate of Science (A.S.) degree in Management Information Systems from SUNY Empire State College.