Intact Financial Corporation
Francis Therrien has extensive experience in workforce planning and operational performance, currently serving as Directeur, Planification des effectifs, Performance opérationnel at Intact since March 2021. Prior to this role, Francis held the position of Directeur, Ventes at belairdirect, where responsibilities included managing a team of agents and enhancing engagement and sales performance. Previously at Intact, from January 2018 to November 2020, Francis managed a unit focused on accounts receivable and collections, ensuring team engagement and performance. Other roles include significant positions in workforce planning across various companies, contributing to team efficiency and project delivery, starting from an analyst role at belairdirect in 2004. Francis also has experience in sales and customer service, further complementing a robust career in the insurance industry.
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Intact Financial Corporation
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Intact Financial Corporation is a holding company, which provides property and casualty (P&C) insurance. The Company operates through P&C insurance operations segment. It offers a range of car, home and business insurance products, including personal auto, personal property, commercial P&C and commercial auto. It offers various levels of coverage to customers for their liability, personal injury and damage to their vehicles through personal auto. Its coverage is also available for motor homes, recreational vehicles and others. Under personal property, it covers individuals for fire, theft and other damages to both their residences and its contents, as well as personal liability coverage. Under commercial P&C, it offers coverage to a group of small and medium-sized businesses, including commercial landlords, manufacturers, transportation businesses, agriculture businesses and service providers. Under commercial auto, it provides the same type of coverage as personal auto category.