Intact Financial Corporation
Michelle Mercer, CIP, is a seasoned professional in project management and business analysis within the insurance sector, currently serving as the Manager of Project Management for National Claims Operations and Planning at Intact since January 2020. Prior experience includes significant roles at The Guarantee Company of North America, where responsibilities encompassed operations management, enhancing operational processes, and leading business analysis for ClaimCentre and ClaimCentre Portal enhancements. Michelle's expertise extends to training development, user onboarding, and technical collaboration, underpinned by a strong foundation in statutory accident benefits from earlier positions in claims examination and underwriting. Educational qualifications include a Certificate in Business Administration Accounting and Computers from Westervelt College.
This person is not in any teams
This person is not in any offices