Pooja Seebaluck

Bilingual Customer Service Representative - Claims (CMS)

Pooja Seebaluck is an accomplished professional in the field of computing and information systems, with a diverse background spanning over a decade. Currently serving as a Bilingual Customer Service Representative - Claims at Intact, Pooja manages credit card insurance claims while providing policy insights to cardholders. Previously, Pooja held positions as a System Analyst / Programmer at Mauritius Freeport Development Co. Ltd., where significant contributions included the design and deployment of a Business Intelligence platform, and as a Support and Training Analyst at DTOS, focusing on Microsoft Dynamics NavOne. Additional experience includes technical roles at IBL Ltd., Ministry of Finance and Economic Development, Accenture, and VISTRA, demonstrating expertise in system support, application development, and IT troubleshooting. Pooja holds a Bachelor's degree in Computing and Information Systems from the University of Technology Mauritius and a diploma in the same field from Université des Mascareignes.

Location

Toronto, Canada

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