Shani Olisa Searcy

Call Center Operations Manager at Intake On Demand

Shani Olisa Searcy is an accomplished professional with extensive experience in sales management and operations. Currently serving as the Call Center Operations Manager at Intake On Demand, Shani has improved performance and client satisfaction by 15%. As a Senior Corporate Trainer, Shani implemented successful sales coaching programs that resulted in a 20% increase in sales representatives' closing ratios. As the Owner of SHESales, Shani advocates for inclusivity in sales practices. Previous roles include Resolution Manager at America's Choice Tax Relief, Business Development Manager at bttn., and Innovation Manager at Housecall Pro, where Shani achieved a remarkable increase in sales revenue and optimized operational processes. A strong background in various managerial and sales positions has established Shani as a leader adept at driving success across multiple organizations.

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