Wendell Dominique

Wendell Dominique is a product support specialist with extensive experience in troubleshooting and resolving technical issues across various companies. Currently employed at Intapp as a Product Support Specialist Tier II since April 2021, Wendell is responsible for investigating and resolving Tier II help desk tickets. Previously, Wendell served as an Application Support Specialist at Diligent Corporation, utilizing CRM tools to address client inquiries, and as a Support Analyst at Passport, focusing on issue escalation and SaaS application training. Other roles include Technical Support Quality Assurance Supervisor at Teleperformance, where guidance for a team of analysts was provided, and Client & Technical Support Specialist at Websmith Group, ensuring effective problem triage for healthcare clients. Wendell's earlier experience includes customer service at Sears Holdings Corporation and broadcasting with the New York Mets. Wendell holds a Bachelor of Arts in Computer Science and Media Studies from the University at Buffalo.