Shannon is the Director of AMS Operations with 20+ years of experience in design, deployment, and management of various HR systems. She serves as a leader with hands-on Workday technical expertise focusing on Service Delivery and Client Satisfaction. Shannon has delivered technology roadmaps that balance the strategic and operational needs of HR and has a proven record of developing solid technical support teams. Shannon is certified in HCM and has been in the Workday Ecosystem since 2013.
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