Integrated Care 24
James Hogwood is a dedicated workforce optimisation analyst currently employed at Integrated Care 24 since September 2023. Prior to this role, James served as a senior operations analyst at Retail Merchant Services, a SaltPay company, from July 2021 to July 2023. Experience also includes five years at Pendragon PLC as a contact centre business analyst and various positions at Capita IT Enterprise Services, where James progressed from a service desk analyst to a short-term seconded service desk team manager and MI analyst. Earlier career roles include data logging technician at Hydrosave (UK) Ltd and seasonal sales assistant positions at Grainger Games Ltd and Gamestation.
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Integrated Care 24
IC24 delivers a range of integrated urgent and unscheduled care services, including GP-led out-of-hours and NHS 111. With 25 years of experience, we are leaders in the sector, providing out-of-hours coverage for 2/3 of the week and NHS 111 coverage 24/7, to over six million patients. We operate in Kent, Brighton and Hove, East and West Sussex, Mid and South Essex, and Norfolk and Waveney, where our workforce of around 1,200 dedicated people provide care for our patients.