James Hogwood

James Hogwood is a dedicated workforce optimisation analyst currently employed at Integrated Care 24 since September 2023. Prior to this role, James served as a senior operations analyst at Retail Merchant Services, a SaltPay company, from July 2021 to July 2023. Experience also includes five years at Pendragon PLC as a contact centre business analyst and various positions at Capita IT Enterprise Services, where James progressed from a service desk analyst to a short-term seconded service desk team manager and MI analyst. Earlier career roles include data logging technician at Hydrosave (UK) Ltd and seasonal sales assistant positions at Grainger Games Ltd and Gamestation.