Integrated Care 24
Nicole Afford is a seasoned professional with extensive experience in public health, project management, and client relations. Currently serving as a Senior Wellbeing and Public Health Officer at Essex County Council since March 2024, Nicole also works as a Bank Operational Navigator at Integrated Care 24. Previous roles include NHS Primary Care Network Project Manager and Care Co-ordinator at South Norfolk Healthcare C.I.C., where Nicole supported GP practice resilience and patient care through strategic project management and collaboration with various stakeholders. Nicole's earlier experience includes project management and account management roles at notable agencies such as VaynerMedia and krow group, complemented by a strong educational background in media production from the University of Lincoln.
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Integrated Care 24
IC24 delivers a range of integrated urgent and unscheduled care services, including GP-led out-of-hours and NHS 111. With 25 years of experience, we are leaders in the sector, providing out-of-hours coverage for 2/3 of the week and NHS 111 coverage 24/7, to over six million patients. We operate in Kent, Brighton and Hove, East and West Sussex, Mid and South Essex, and Norfolk and Waveney, where our workforce of around 1,200 dedicated people provide care for our patients.