Sarah Thayer

Sarah Thayer brings a wealth of experience in account administration and customer service across various roles in the biotechnology and fitness industries. Currently serving as Team Lead-Account Administration at Integrated DNA Technologies, Sarah excels in managing inquiries, training team members, and ensuring customer satisfaction for complex projects. Previous roles include Senior Custom Project Specialist and NGS Strategic Services Intake Specialist, where Sarah coordinated project lifecycles, developed training materials, and supported high-value customers. Earlier positions included Director of Customer Service at Midwest Athletic Club and various roles at Tanager Place, emphasizing leadership, staff training, and operational efficiency. Sarah holds a Bachelor of Applied Science in Psychology from Michigan State University.