Julian Lasser is the Head of Support at Integreon since September 2022, where responsibilities include developing and implementing support strategies and mentoring a team of specialists. Prior to this role, Julian served as Head of Support at ContractRoom from February 2017 to September 2022, focusing on customer support strategies and team training. Julian has extensive experience in support services management, having worked at Oracle from August 2010 to February 2017 as Field Manager, and at Sun Microsystems in various roles, including Technical Operations Manager. Additionally, Julian has engineering experience from Softech C.A. and ImpSat Telecommunications. Julian holds a degree in Computer Engineering from Universidad Simón Bolívar, earned between 1988 and 1996.
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