Shelby Spalding has a diverse work experience that spans various industries. In 2009, they started their career as a Store Manager at GNC, where they gained skills in managing operations and leading a team.
In 2011, Shelby joined the United States Air Force as a Security Forces Patrolman. Shelby was responsible for providing armed response, enforcing standards of conduct, and ensuring adherence to laws and directives. Over the years, they progressed to the role of Security Forces BDOC, where they operated the communications console and implemented security reporting systems. Finally, they served as a Security Forces Flight Chief, where they led, managed, and supervised a team of 40+ personnel, ensuring proper certifications and training standards were met.
After their military service, Shelby worked as a Security Forces Member at the Texas Air National Guard. In this role, they maintained readiness and proficiency in assigned duties, attending monthly drills and annual training requirements.
Transitioning to the private sector, Shelby joined CalTech as a Tier 1 Engineer. Here, they provided technical support to multiple clients, troubleshooting PC-related problems and offering solutions for client software issues. Shelby later transitioned to the role of Associate Account Manager, where they worked closely with clients, providing personalized IT services.
Currently, Shelby is an Associate Account Manager at Integris. Shelby continues to bring together personalized local IT services with the power of a national network, offering best-in-class services such as dedicated vCIOs, specialized security and compliance advisory services, and a 24/7 help desk.
Overall, Shelby's work experience showcases their expertise in management, technical support, security, and client services.
Shelby Spalding began their education history in 2012 at the Community College of the Air Force, where they pursued an Associate's degree in Criminal Justice/Police Science. Shelby completed their studies at this institution in 2018.
In 2022, Shelby enrolled at Excelsior University and is expected to complete their Bachelor of Science (BS) degree in Liberal Arts and Sciences/Liberal Studies in 2023.
Additionally, Shelby obtained several certifications, including the CompTIA A+ ce Certification in January 2022 and the CompTIA Security+ ce Certification in March 2022. Shelby also completed various courses and obtained certifications from LinkedIn, such as "Prepare for the CompTIA Network+ (N10-007) Exam," "Account Management: Maintaining Relationships," "Business Fundamentals for Customer Success Managers," "Communication within Teams," "Customer Success Management Fundamentals," "Key Account Management," "Learning ITIL," and "Scrum: The Basics." These certifications were obtained throughout 2022.
It is important to note that no assumptions can be made regarding any education or certifications outside of the information provided.
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