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Mary Rush Calderin is a seasoned professional with extensive experience in client success and project coordination. Currently serving as a Senior Client Success Specialist at aytm since February 2021, Mary leads day-to-day client support, manages expectations, and enhances clients' use of the platform through advanced survey logic. Previous roles at aytm included Client Success Specialist and Client Support Specialist, emphasizing problem resolution and optimal client service. Prior to aytm, Mary worked at the Children's Hospital of Philadelphia as an Access Scheduler, ensuring accurate scheduling and superior customer service. Additional experience includes roles in project coordination, music performance, and media production, bolstered by a Bachelor of Arts degree in Media Studies and Production from Temple University.