Joyce Martin

Joyce Martin is a seasoned professional with extensive experience in healthcare management and Medicare services. Currently serving as a Subject Matter Expert at Integrity Management Services, LLC since June 2010, Joyce manages a team of approximately 100 consultants overseeing Medicare Advantage and Medicare Prescription Drug Plans across 25 western states. Prior to this role, Joyce held significant positions at Blue Cross and Blue Shield of Texas, where complex Medicare certification projects were managed, and at the Centers for Medicare & Medicaid Services, with responsibilities ranging from directing beneficiary services to evaluating payment safeguard contractors. Joyce's educational background includes a Master's degree in Counseling and Guidance from Texas A&M University-Commerce and a Bachelor's degree in Public Administration from The University of Texas at Dallas.