Ahmed Saieed

Ahmed Saieed currently serves as the Regional Training & Quality Director for the Americas and English Speaking Markets at INTELCIA, focusing on standardizing training and quality processes to meet client needs. Prior roles include Director of Training & Quality and Director of Operational Excellence at UX Centers, where Ahmed concentrated on enhancing operational processes and implementing COPC standards. Previous experience includes various management positions at Teleperformance Egypt, where responsibilities ranged from managing client KPIs to overseeing call center operations. Ahmed's early career involved roles in sales and customer service across multiple industries. Ahmed holds a Bachelor's degree from Cairo University.