Intelcom | Dragonfly
Melissa Pierfelice is an experienced professional with a diverse background in customer service and administrative roles. Currently serving as Lead Multimedia at Intelcom since September 2020, Melissa addresses customer concerns through various platforms to enhance service quality. Prior experience includes positions at NHL Pension Society as an Administrative Customer Service Representative and at Sun Life Financial as an Administrative Assistant and Claims Maintenance Administrator, where responsibilities encompassed report generation, data quality assurance, and training coworkers. Additionally, Melissa worked as a Service Representative on a contract basis at BMO Harris Bank, focusing on processing wire transfers and contributing to the implementation of a new transfer platform.
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Intelcom | Dragonfly
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Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.