Eric Streif

Eric Streif is a seasoned technical support professional with a diverse background in customer success and operations across various industries. Currently serving as a Senior Technical Support Analyst at Intelerad Medical Systems, Eric leads daily training sessions and is a key member of the Severity 1&2 team, focusing on resolving critical issues efficiently. Previous roles include Customer Success Professional at Remarcable, where Eric enhanced support systems and revamped the Help Center, and Customer Success Specialist at Intrivo, optimizing service delivery in e-commerce. Eric also has experience in product support at Ambra Health, team leadership at Trader Joe's, real estate services at Glad Heart Realty, and mentorship in educational settings. Eric holds a Bachelor of Science in Hotel and Restaurant Management from the University of Houston.