Gavin Peterson

Gavin Peterson is an experienced Information Technology professional with a strong background in technical support and system administration. Currently serving as an Information Technology Support Engineer at IntelliBridge since October 2021, Gavin focuses on resolving issues within the ServiceNow ticketing system and troubleshooting software applications across various devices. Prior roles include Information Technology Help Desk Analyst Tier II at Fort Belvoir Community Hospital and Help Desk/IT Support at Leidos, where Gavin developed skills in network troubleshooting and application support. Gavin's career began with internships and positions that cultivated expertise in hardware installation, account management in Active Directory, and client communication. Educational credentials include a Bachelor's Degree in Health and Physical Education/Fitness and a Minor in Sports Management from Virginia State University, along with ongoing training in system administration at Epichir Tech.