Ian Miller

Technical Support Engineer at Intellicomp Technologies

Ian Miller has a diverse work experience in the technology industry. In 2016, they worked as a Part Time Desktop Administrator at CAP COM Federal Credit Union, where they handled PC Help desk calls, performed minor hardware and software fixes, and assisted in managing the computer network. In 2017, they continued in the same role, but on a part-time basis, until August.

From 2017 to 2021, Ian worked at PNJ Technology Partners as a Desktop Support Specialist. In this role, they provided technical support, resolved help desk tickets, and maintained desktop systems for the company.

In 2021, Ian joined Acture Solutions as a Level 2 Technician / Sales Engineer. Ian provided level 2 support for helpdesk tickets, including server and workstation administration, and security system administration. Additionally, they configured network security systems and acted as a Sales Engineer, creating Bill Of Materials for customer projects. Ian remained in this role until April 2022.

In 2022, Ian joined IntelliComp Technologies as a Technical Support Engineer. Ian'sresponsibilities in this role are not stated.

In the same year, they also became the Company Owner of Adirondack Illuminations LLC, where they specialize in holiday lighting and visual designing for homes and businesses, procuring necessary items, installing and storing outdoor decorations, and providing year-round landscape and bistro lighting design and maintenance.

Ian's work experience showcases their expertise in technical support, desktop administration, security system configuration, and sales engineering.

Ian Miller obtained their Associate of Arts and Sciences degree in Computer Networking from Bryant & Stratton College from 2019 to 2021. Prior to that, they studied Computer Systems Networking and Telecommunications at SUNY Adirondack from 2015 to 2018, although they did not obtain a degree from this institution. Ian has also obtained several certifications, including Aruba Certified Design Professional V1 (ACDP) from Hewlett Packard Enterprise in April 2022, Axis Certified Professional from Axis Communications in September 2021, Aruba Certified Design Associate (ACDA) from Hewlett Packard Enterprise in August 2021, Cisco Certified Network Associate from Cisco in December 2019, and Cisco Certified Entry Networking Technician (CCENT) from Cisco in August 2019.

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Timeline

  • Technical Support Engineer

    May, 2022 - present

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