AC

Alan Wright MBA, CCSM ✔

Sr. Customer Success Manager at IntelligenceBank

Alan Wright MBA, CCSM has a strong background in customer success and account management. Alan is currently serving as a Senior Customer Success Manager at IntelligenceBank since August 2022. Prior to this, they worked as the Director of Strategic Accounts at CareRev from April 2022 to August 2022. Before that, Alan held the position of Customer Success Manager at Mimeo for a period of four years, from April 2018 to April 2022. At Mimeo, they contributed to the global organization's growth by facilitating the efficient transfer of knowledge through print and digital content. Alan's career also includes a role as an Account Manager at NBG Home - J Hunt Home, where they served from January 2011 to April 2018.

Alan Wright holds a Master of Business Administration (M.B.A.) degree in Business Administration and Management from Bethel College, which they obtained from 2012 to 2014. Prior to that, they earned a Bachelor of Science in Business Administration with a focus on Marketing from Christian Brothers University between 2008 and 2010. Alan had previously attended the University of Tennessee, Knoxville from 2006 to 2008, specializing in Finance. Alan completed their high school education at Christian Brothers High School, where they obtained a Diploma from 2002 to 2006.

Additionally, Alan has obtained several certifications throughout their career. In 2019, they received the Mimeo Digital Certification from Mimeo and the Winning by Design certification from Winning by Design. Furthermore, in 2022, they achieved Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER.

Links

Previous companies

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Timeline

  • Sr. Customer Success Manager

    August, 2022 - present

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