Phil McMahon

Phil McMahon has a diverse work experience in the field of technical support and customer service. Phil is currently working as a Technical Support Analyst at Intelligent Growth Solutions (IGS) since May 2023. Before joining IGS, Phil worked as a Field Service Technician at Toshiba Global Commerce Solutions from February 2022 to May 2023. Prior to that, they served as an Information Technology Field Technician at EG AMERICA, LLC from March 2021 to February 2022. Phil also worked at Amazon as an Associate from October 2020 to February 2021. In their previous roles, Phil gained valuable experience as a Customer Service Engineer at Xerox from August 2019 to November 2020, a System Support Representative at IBM from October 2017 to February 2019, and a Field Service Representative at Walgreens Boots Alliance from April 2015 to September 2017. Before joining Walgreens, Phil worked as a NOC Technician at American Telesis from September 2014 to March 2015. Their career began as an IT field service technician at Walgreens in December 2001, where they troubleshooted a pill dispensing machine and worked independently to reduce repair costs.

Phil McMahon earned an Associate's degree in Electronics and Communications Engineering from DeVry Institute of Technology/ Denver Technical College from 1999 to 2001. Phil then obtained a Bachelor of Science (BS) in Business/Management from the University of Phoenix between 2005 and 2007. Following that, Phil pursued a Graduate Certificate in business information systems from Colorado State University College of Business, attending from 2014 to 2016. Phil went on to complete their Master's degree in Computer Information Systems from Colorado State University, where they studied from 2014 to 2021.

In addition to their formal education, Phil has acquired several certifications to enhance their skills. Phil obtained the certification "Master of Computer Information Systems" from Colorado State University College of Business in December 2021. In 2018, they earned certifications in "Big Data Foundations - Level 1" and "Hadoop Foundations - Level 1" from IBM. Furthermore, Phil became a "Fiery Certified Professional" through EFI in May 2020.