Leeban Ahmed

Technical Support Specialist at Intellum

Leeban Ahmed has a diverse work experience spanning various roles and industries. Leeban started their career at Albertsons as a Courtesy Clerk, where they provided customer assistance and support. Leeban then worked as a Freelance Web Designer at ShadowVariable, where they gathered client requirements and developed professional websites. Leeban also designed logos for clients during their time there.

Moving forward, Leeban joined Western Washington University as a Computer Assistant. In this role, they assisted with various administrative tasks such as taking minutes for meetings and assembling and mailing paperwork.

Leeban's next position was at Mt. Baker Vapor LLC, where they served as a Senior System Administrator. Leeban was responsible for developing and maintaining custom software for the company, focusing on order data processing and printing labels and invoices.

Following that, Leeban joined ServiceMonster as a Mobile Developer, working with technologies such as Ionic, Angular, Cordova, React Native, and Redux. Leeban collaborated with team members using agile methodologies to design intuitive user interfaces and implement new features and bug fixes. Leeban also handled the app deployment process and evaluated and chose new frameworks for application development.

Afterwards, Leeban joined NexusCW as a Customer Support Team Lead, where they led a team in providing customer support and resolved issues for clients.

Their most recent role is as a Technical Support Specialist at Intellum, where they provide technical support to customers.

Overall, Leeban Ahmed's work experience showcases their proficiency in various technical skills, their ability to collaborate with team members, and their dedication to providing exceptional customer service.

Leeban Ahmed's education history begins in 2006 when they attended Edmonds Woodway Highschool and received their High School Diploma with a focus on Information Technology. After graduating, Leeban pursued further education in the field of Computer Science. From 2008 to 2010, they attended Shoreline Community College, where they focused on Computer Science. Following this, Leeban transferred to Edmonds College in 2009 and continued their studies in Computer Science. Finally, in 2010, they enrolled at Western Washington University, where they completed a Bachelor's degree in Science with a major in Computer Science.

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Timeline

  • Technical Support Specialist

    July, 2022 - present