Ewerton C. Gonçalves

Ewerton C. Gonçalves is an experienced professional in technical support and systems development, currently serving as a Technical Support Expert at Intento, Inc. since October 2023. Prior experience includes roles as a Systems Development Analyst at Propz and Superlógica Tecnologias, where responsibilities involved analyzing and documenting requirements, validating new functionalities, and enhancing system performance in collaboration with development teams. Ewerton began the career as an Operations Analyst at PJBank, addressing customer inquiries and optimizing credit card account processes. The career commenced as a Technical Support Analyst at Superlógica Tecnologias, managing support tickets and facilitating client onboarding. Ewerton holds a Technologist Diploma in IT Management from Pontifícia Universidade Católica de Campinas.