Michael A.

Michael A. has a diverse work experience spanning several companies. Michael started their career as a Service Automation Clerk (Intern) at the US Department of Transportation in 2009. Michael then worked as an IT Desktop Support at TEKsystems, where they handled various technical issues for over 1,000 users and gained extensive experience with Active Directory and other software. Michael joined Epsilon Technology Solutions as a Systems Engineer in 2014.

After that, Michael worked at Intercom Federal Systems Corporation as a Tools Engineer, where they were responsible for ticketing systems, user account management, and troubleshooting RSA Token Fob accounts. Michael also worked as a Systems Engineer III in the same company, ensuring software compatibility and providing documentation for the Department of State.

In 2017, Michael became a Server Administrator at Acuity, Inc., where they provided IT support and performed maintenance on the on-premise server infrastructure for the Department of State. Michael then joined Octo Consulting Group as a Senior Windows Systems Engineer and later as a Senior Lead System Engineer, providing system engineering and desktop support for the Army Human Resource Systems team.

In 2019, Michael joined AIS (Applied Information Sciences) as a SharePoint Infrastructure Engineer and later became a SharePoint Engineer. Michael'sresponsibilities included working on SharePoint infrastructure and providing engineering support. Currently, they are working at IntePros Federal as a Sr. Systems Engineer, developing technology plans and providing engineering support for multiple classified networks.

Overall, Michael A. has a strong background in system engineering, desktop support, and IT infrastructure management.

Michael A. completed their high school education at Archbishop Carroll High School from 2003 to 2007, obtaining a High School Diploma. After that, they attended Winston-Salem State University from 2007 to 2012, where they earned a Bachelor's degree in Computer Science. Furthermore, Michael A. has obtained several additional certifications, including the Microsoft Certified: Azure Fundamentals from Microsoft in August 2020, HBSS Admin (201) ePO 5.3 and HBSS Advanced (301) ePO 5.3 from DISA in June 2018, and Security+ from CompTIA in August 2017.