Interact Contact Centres
Samson Jack Kebede has a Bachelor of Laws (LLB) from Kingston University. Since February 2016, Samson has been working at Interact Contact Centres as the Head of Digital Operations and previously held positions as Digital Channels Manager and Operations Manager. Prior to that, Samson worked at Serco from July 2011 to August 2015, holding positions as Contact Centre Manager, Account Executive, Team Manager, and Customer Service Advisor.
Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.