Interact Contact Centres
Shaheen Hemmatpour has a diverse background in IT support and security, with experience working at companies like Interact Contact Centres, DWF, IRIS Software, PropertyPro, and Zenos IT Training. They have held titles such as Information Security Lead, Application Platform Engineer, 2nd Line Service Desk Analyst, Service Desk Analyst, First Line Support, and Remote Desktop Support Engineer. Shaheen Hemmatpour's expertise ranges from managing small networks to providing first line support for payroll software and bespoke software across various platforms. They started their IT journey as an IT apprentice after completing their education at Hawkley Hall High School.
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Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.