Interact Contact Centres
Sumudu (Simma) Kularatna has a background in business development and customer service spanning over two decades in various industries. Currently, at Interact Contact Centres, Sumudu holds the position of Head of New Business Development, focusing on establishing partnerships for the company. Previously, Sumudu has worked at Teleperformance and BPS Contact Centre Services as a Business Development Manager, as well as holding roles in team management and telesales. With a strong educational foundation in Physics, Maths, Chemistry, and Psychology from Goldsmiths, University of London and A Levels from Graveney Sixth Form College, Sumudu brings a wealth of expertise to the table.
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Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.