Bryan Brantley

Bryan Brantley has a diverse work experience spanning several industries. Bryan most recently worked at Interact Software as a Technical Support Lead starting in February 2023. Prior to that, they were employed at Tesla as an Area Manager | Customer Experience from April 2021 to December 2022. In this role, they focused on driving key performance indicators, hiring and retaining top talent, and maintaining agility in a rapidly changing environment.

Before their time at Tesla, Bryan worked at Apple for several years. Bryan initially held the position of Sales and Technical Lead from October 2011 to April 2017, where they received extensive training in inventory, sales, and repair systems. Bryan then transitioned to the role of Business Account Manager from April 2017 to June 2018, where they successfully managed and grew B2B accounts. Bryan's final role at Apple was as a Customer Support Team Manager from May 2018 to April 2021, where they focused on supporting and developing team members to deliver exceptional customer experiences.

Prior to their tenure at Apple, Bryan worked at John Hancock Financial Services as a Marketing/Broker from January 2008 to October 2011. In this role, they led marketing and networking efforts for agents in the branch and obtained a license as a 2-15 Insurance Agent.

Bryan's earliest work experience was at Publix Super Markets, where they worked in customer service from June 2005 to September 2010.

Overall, Bryan Brantley has a strong background in customer support, management, and sales, with a particular emphasis on delivering exceptional experiences and driving results.

Bryan Brantley obtained their Bachelor of General Studies degree in Public Administration from the University of South Florida, where they attended from 2018 to 2020. Prior to that, they earned their Associate of Arts degree in Honors-General Studies from Hillsborough Community College, where they studied from 2009 to 2011.

In addition to their formal education, Bryan has also obtained various certifications from Apple. Bryan became an Apple Certified Mac Technician in September 2016 and an Apple Certified iOS Technician in February 2013. Bryan also completed the Apple Service Fundamentals training in February 2013.