Karl Gorski

Karl Gorski is a seasoned professional with extensive experience in vendor management and call center operations. Currently serving as Senior Vendor Manager at Interactions LLC since October 2016, Gorski oversees the operational efficiency of four partners across multiple countries and sites, showcasing a track record of exceeding performance targets within a cost-optimized framework. Prior to this role, Gorski held various leadership positions at ITT Technical Institute from December 2008 to September 2016, including Senior Director of Call Center Operations and Director of Workforce Operations, where responsibilities included team management across recruitment, customer service, and technical support. Gorski's career began at Protocol Global Solutions, where responsibilities as Director of Client Services and Operations included client management and operations oversight for telemarketing and customer service. Gorski holds a BS in Marketing from the University of Florida.