Stephanie Mickie is an experienced project manager currently employed at Interactions LLC since June 2022. Prior to this role, Stephanie served as Associate Manager of Learning Solutions Success at Credit Union National Association from March 2019 to June 2022, focusing on customer relationship building and enhancing customer experience. Additional experience includes positions as Sr. Business Trainer, Consultant, and Project Manager at Group Elite Communications and System Administration Analyst and Quality Consultant at U.S. Cellular. Stephanie held leadership roles in the NICE User Group Board of Directors, including Interaction Analytics Chairperson and Interaction Analytics Co-Chair. Earlier roles at DIRECTV, NICE User Group, and WPS further demonstrate a strong background in quality assurance and analytics administration.
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