Viviane Araujo

Viviane Araujo has extensive work experience in the luxury retail industry. Viviane currently serves as the Global Head of Learning and Development at Interactive Brokers since January 2021. Prior to that, they worked at Burberry for over 10 years, holding various senior managerial roles. At Burberry, they were responsible for driving customer retention and growth through training initiatives, people development, and coaching. Viviane designed and built a training team of managers and trainers covering multiple countries and stores. Viviane also served as the Service and Productivity Manager for the UK, Ireland, and Russia, where they strategized and implemented retail training and provided valuable feedback for global training strategies. Before joining Burberry, Viviane worked as a Sales Advisor at Chanel and Celine. Viviane also has experience in hospitality and catering services, having worked at Searcys and Rivertable Limited.

Viviane Araujo holds a Bachelor's degree in Business Administration and Management, which they obtained from Swansea University between 2006 and 2009. Prior to that, they earned a B.A (Hons) in Law from Ruy Barbosa University in Brazil, where they studied from 2002 to 2005. Viviane also received Coaching Accreditation from Starr Coaching in 2021.