Micaela Giovannetti

Micaela Giovannetti has extensive experience in customer service and hospitality, currently working as an Addetta al cambio valute at The Interchange Group since March 2016, where responsibilities include cash handling, money transfer operations, and back office activities. Previous roles include Segretaria di ricevimento alberghiero at Hotel Ambasciatori Palace, where customer check-in and management were key tasks, and Customer Care positions at DEKRA and Renault Retail Group, focusing on client assistance and telemarketing. Micaela also has a background in telecommunications sales as a Consulente for H3G and has experience in aviation as an Assistente di volo for Alitalia. Micaela holds a Laurea triennale in Lingue e Comunicazione Internazionale from Università degli studi Roma TRE, complemented by a diploma from Immanuel Kant.