Bilal Habib is a Senior IT Systems Engineer at Intercom since December 2022, having previously held multiple positions within the company, including IT Systems Engineer III and II. Prior experience includes roles as an IT Infrastructure Engineer and Junior IT Support Engineer at MADE.COM from October 2018 to November 2022, where Bilal managed IT infrastructure and implemented significant projects such as the macOS Monterey upgrade process and cloud migration of Active Directory. Beginning as an IT Support Apprentice, Bilal utilized automation tools and improved security protocols across various platforms. Educational background includes attendance at Leyton Sixth Form College from 2016 to 2018 and Kelmscott School from 2011 to 2016.
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