Elizabeth Bourke has a diverse work experience starting in 2011 as a Self Employed Web Designer at EJB Web & Graphics. In this role, they built and published websites using HTML, CSS, and Javascript, and collaborated with clients on design, functionality, and updates.
In 2015, they joined SAP as an Enterprise Support Advisory Intern, where they responded to customer incidents regarding service requests for system implementations or upgrades. Elizabeth also checked customer landscapes remotely to determine the appropriateness of requested services and booked the necessary services.
Currently, since 2018, Elizabeth has been working at Intercom. Elizabeth initially joined as a Customer Support Engineer and later advanced to the position of Senior Customer Support Engineer in September 2021. Detailed information about their responsibilities in these roles is not provided.
Overall, Elizabeth Bourke has a range of experiences in web design, customer support, and advisory roles in the technology industry.
Elizabeth Bourke has a diverse education history. Elizabeth first attended Trinity College Dublin from 1996 to 2000, where they obtained a Bachelor of Science degree in Communications. After a few years, they pursued their interest in web and graphic design by enrolling at FÁS from 2009 to 2011. During this time, they completed courses in Web Design Introduction and Advanced as well as Graphic Design for Print and Media. Elizabeth then decided to further their knowledge in computer science and enrolled at Technological University Dublin from 2014 to 2017, where they obtained a HDip in Science in Computing with a specialization in Computer Science.
September, 2021 - present
April, 2018
Senior Customer Support Engineer at BlueConic
Senior Customer Support Engineer at TeamLease Services
Senior Customer Support Engineer at ST Engineering iDirect
Senior Customer Support Engineer at Zimperium
Senior Customer Support Engineer at Tipalti
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