Elizabeth Coughlin has over a decade of experience in customer support and success roles, currently serving as Senior Manager for NORAM and APAC Customer Support at Intercom since September 2017. Coughlin has progressed through various positions at Intercom, including Senior Manager of Customer Support and Premier Support, Manager of Customer Support, Associate Manager of Customer Support, and Customer Service Representative. Prior to Intercom, Coughlin worked as a Customer Success Specialist at Catalytic, Inc., and held multiple roles at Pear (formerly Apparel Media Group), including Lead Community Manager and Community Manager. Coughlin holds a Bachelor of Arts degree in Sociology and Social Welfare from Augustana College, earned in 2013.
This person is not in the org chart
This person is not in any teams
This person is not in any offices