MG

Mike G.

Sales Engineer II at Intercom

Mike G. has a diverse work experience spanning various industries. Mike started their career at Bay Auto Lease in 2011 as an Inventory Manager. In 2011, they also worked at Capital Auctions as a Bidder Assistant, where they acted as a liaison between the auctioneer and bidders.

In 2012, Mike joined Auction.com as an Auction Manager, engaging auction participants, educating them about the auction process, and handling banking responsibilities.

From 2014 to 2014, they worked at Lakeshore Sport & Fitness as a Membership Advisor, achieving sales goals through outreach and representing the company at community events.

In 2015, Mike transitioned into the role of Account Manager at Yelp, managing high-spending clients and focusing on retaining and upselling accounts. Mike was later promoted to Associate Elite Account Manager, receiving recognition for their performance.

In 2017, Mike joined Getty Images as a Customer Service Associate, providing exceptional client experiences, resolving service and finance issues, and educating customers on site features and licensing rights.

Most recently, Mike worked at Intercom, starting in 2019. Mike held roles such as Customer Support Specialist and Sales Engineer, demonstrating technical knowledge and problem-solving skills to debug complex issues and provide assistance to customers. Mike is currently working as a Sales Engineer II at Intercom.

Mike G. began their education at the Army and Navy Academy, where they received a High School Diploma in Communication and Media Studies in the years 2005-2007. Later, they pursued higher education at the University of San Diego from 2007 to 2011, earning a Bachelor of Arts degree in Communications, with a specialization in Media Arts and Culture. Most recently, in 2018-2019, Mike attended Coding Dojo, where they obtained a Certificate of Completion in Full-Stack Web Development. Mike also holds an additional certification called Demo2Win! from the institution 2Win!, which they obtained in March 2022.

Links

Org chart

Peers

Timeline

  • Sales Engineer II

    October, 2022 - present

  • Sales Engineer

    August, 2021

  • Customer Support Engineer

    September, 2020

  • Customer Support Specialist

    June, 2019

View in org chart