Thomas Tully

IT Specialist III at Intercom

Thomas Tully has a diverse range of work experience in the IT industry. Thomas started their career in 2015 as an Apple Certified Technician at Compu b, where they provided repairs and troubleshooting for OS X and iOS devices.

In 2016, Thomas joined ComputerCare as an IT Service Technician, where they specialized in remote hardware repair for companies like Airbnb, LinkedIn, and Workday. Thomas also served as an IT Service Technician at Facebook EMEA and Google EMEA, providing on-site hardware support for Apple, Lenovo, Dell, HP, and Android devices.

Thomas later became an IT Deployment Consultant at Pinterest EMEA, where they were responsible for imaging and provisioning laptops for new hires and user break/fix and upgrades. Thomas then transitioned to the role of Senior Hardware Support Specialist at ComputerCare, where they continued to provide on-site hardware support and additionally worked as an on-site Internal IT Support for NextRoll.

Most recently, Thomas worked as a Senior IT Administrator at NextRoll, where they provided user support, provisioning, administration, onboarding, logistics, and procurement services. Thomas is currently employed as an IT Specialist II at Intercom.

Thomas Tully has a Bachelor's Degree in Fine/Studio Arts, General from Technological University Dublin, which they obtained from 2012 to 2015. Thomas also attended Technological University Dublin from 2009 to 2010, although the degree obtained during that time is not specified, their field of study was Design and Visual Communications, General. Prior to that, they attended Cavan Institute from 2008 to 2009 and obtained a FETAC Level 5 in Art/Art Studies, General.

In addition to their education, Thomas has obtained several certifications. Thomas completed the "Learning Google Workspace Administration" certification from LinkedIn in July 2023 and the "Agile Foundations" certification from LinkedIn in December 2022. Thomas also holds certifications from Apple, including "Apple Certified Associate Mac Integration", "Apple Certified Mac Technician (ACMT)", "Apple Certified Support Professional", and "Apple Certified iOS Technician (ACiT)". Furthermore, they have completed the "HP Commercial Desktops, Workstations, and Notebooks Service Qualification" from Hewlett Packard Enterprise and the "Warranty Service Authorization Exam" from Lenovo. The specific months and years of obtaining the Apple, HP, and Lenovo certifications are not provided.

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