Jennifer Dunn serves as the Hotel Manager at InterContinental Mark Hopkins San Francisco since December 2023, overseeing full operational management to enhance guest service and profitability. With extensive experience in sales, marketing, and operations within the hospitality industry, Jennifer previously held the role of Director of Sales, Marketing, and Operations, integrating strategies to drive revenue and manage key departments. Continuously contributing to IHG Hotels & Resorts since April 2003, Jennifer has held various leadership positions, including Director of Sales & Marketing and Area Director of Corporate Sales, focusing on strategic growth, operational efficiency, and cross-departmental collaboration across multiple luxury properties. Prior roles at Embassy Suites and Crowne Plaza Palo Alto further solidify a robust background in sales management within the hotel sector.