Alex Cohen

Alex Cohen is a Customer Experience Manager at InterExchange since April 2011, responsible for developing and implementing a customer-centric vision and strategy that aligns with company goals. Alex has held multiple roles within the organization, including Product and Support Manager, where involvement in technical project management and user experience enhancements was key, as well as Systems Analyst and Program Analyst, focusing on bridging departmental processes and providing technical support. Prior experience includes roles in educational and research settings, with a Bachelor of Science in Psychology from SUNY Brockport and study in Fine Art/Advertising Photography at Rochester Institute of Technology.