Jelena Virsuta

Jelena Virsuta is an experienced Chargeback Specialist currently employed at Intergiro since April 2021, where responsibilities include building dispute resolution processes, managing cardholder disputes, and adhering to Visa/Mastercard chargeback rules. Prior roles include Project Manager at PROFFSECONOMICS SWEDEN AB, managing Baltic region projects, and Payment Card Schemes Project Manager at Starbridge SIA, overseeing integration projects and negotiations with third parties. Jelena also served as a Senior Chargeback Specialist at DECTA and Rietumu Banka, focusing on chargeback processing and compliance analysis. Early career experience includes data processing at First Data Corporation and a background in customer support. Jelena holds a Bachelor's degree in Business/Managerial Economics from Rīgas Tehniskā universitāte.