Kirk C.

Kirk C. is a Senior Product Manager and User Research Strategist at the Internal Revenue Service, leading research and product strategy for digital services that support over 70 million taxpayers. With a strong focus on accessibility and inclusive design, Kirk has previously served as a Product Manager at the IRS and as a Senior User Experience Analyst at Johns Hopkins Medicine, where Kirk modernized HR platforms. In addition to extensive experience in UX research and design, Kirk is a Doctoral Researcher at the University of Maryland Baltimore County, focusing on technology usage among marginalized individuals. Kirk holds a PhD in Human-Centered Computing and has also worked as a Senior Human Factors Engineer at Northrop Grumman and as a Business Intelligence Analyst at Under Armour, enhancing user experience and decision-making through data-driven insights.