Internal Revenue Service
Nikki Deblois is an accomplished ITIL 4 Managing Professional with extensive experience in IT portfolio and program management, acquisitions and contracts management, and service level management. Currently serving as the Chief Outreach and Engagement Division at the Internal Revenue Service since November 2020, Nikki has also held the positions of Section Chief in the Acquisition Planning Branch and Portfolio Manager. Previously, Nikki was an Information Technology Program Manager at the U.S. Department of Veterans Affairs and worked as an Information Technology Manager in the United States Army Reserve. Nikki's earlier roles include Information Technology Service Level Manager at the 93rd Signal BDE and Information Technology Project Manager at NCI Information Systems, Inc. Nikki's educational background includes a Master’s in IT Project Management and a Bachelor’s in English Language and Literature from the University of Maryland Global Campus, along with an Associate's degree from Pierce College at Puyallup.
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Internal Revenue Service
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The Internal Revenue Service is the nation's tax collection agency and administers the Internal Revenue Code enacted by Congress. The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. In fiscal year 2017, the IRS collected $3.4 trillion and processed more than 245 million returns.