Internal Revenue Service
Sam Chapman is a seasoned professional in user experience with extensive experience in various leadership roles across multiple organizations. Currently serving as a Digital User Experience Analyst at the Internal Revenue Service since June 2021, Sam has also held significant positions including Principal User Experience Research Consultant and Owner at PersonaVision, LLC from January 2011 to April 2025. Previous experience includes roles as Senior Usability Test Project Leader at Consumer Reports, Director of User Experience at Intranet Benchmarking Forum, Web Intelligence Director at Circuit City, and Senior Usability Manager at Staples. Sam's career began as President at HumanOvations and as Global Lead at William M. Mercer Human Resources Consulting. Academically, Sam holds a Master of Science in Experimental Psychology (Human Factors) and Engineering Management, as well as a Bachelor of Science in Psychology, Summa Cum Laude, both from Old Dominion University.
This person is not in any teams
This person is not in any offices
Internal Revenue Service
8 followers
The Internal Revenue Service is the nation's tax collection agency and administers the Internal Revenue Code enacted by Congress. The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. In fiscal year 2017, the IRS collected $3.4 trillion and processed more than 245 million returns.