International Air Transport Association
Naser Salah is a skilled professional with extensive experience in customer service and technical support within the aviation and media industries. Currently serving as Assistant Manager of Customer Service at the International Air Transport Association (IATA) since August 2022, Naser has previously held positions such as Customer Service Specialist at IATA and Senior Analyst of Service Improvement at SITA, where responsibilities included enhancing operational procedures and ensuring customer satisfaction. Naser also possesses graphic design and animation expertise gained through an internship at AFDM | Al-Faridah Digital Media. Naser holds a Diploma in Animation from SAE Institute and a Master of Engineering in Communications and Electronics Engineering from the University of Leicester.
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International Air Transport Association
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IATA is an international trade organization, created over 70 years ago by a group of airlines. Today, IATA represents some 290 airlines in 120 countries comprising 82% of total air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General and CEO is Alexandre de Juniac.